Privacy Policy — IT Manager
Effective Date: October 28, 2026
Last Updated: October 28, 2026
1. Introduction
IT Manager is a Bangladesh-based IT service provider located in Puthia, Rajshahi, Bangladesh. We provide website development, mobile application development, custom digital solutions, and technical support for businesses, organizations, and individuals.
This Privacy Policy explains how IT Manager (“we,” “our,” or “us”) collects, uses, stores, shares, and protects personal information when you visit our website, contact us, request our services, or work with us on a digital project.
We respect your privacy and are committed to handling personal information responsibly. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We May Collect
Depending on how you interact with us, we may collect the following types of information.
A. Personal Information
When you contact us or request our services, we may collect:
Name or business name.
Phone number and email address.
Business or organization details.
Contact information provided through forms or communication channels.
Other information you voluntarily provide when discussing a project.
B. Project and Service Information
To understand your requirements and deliver our services, we may collect:
Website or mobile app requirements.
Project descriptions, specifications, and design preferences.
Business requirements and technical documentation.
Content, images, logos, and files provided for development.
Project discussions, feedback, and support requests.
Information necessary to configure, maintain, or troubleshoot a project.
C. Payment and Billing Information
If you purchase our services, we may process information related to quotations, invoices, payments, payment confirmations, and service agreements.
Where third-party payment providers are used, they may independently process relevant payment information under their own privacy policies.
We do not claim to store complete payment card details or banking credentials unless such functionality is actually implemented and disclosed.
D. Technical Information
When you visit our website, certain technical information may be collected depending on the technologies and services in use. This may include IP address, browser type, device information, pages visited, and diagnostic information.
Such information may be used to maintain website functionality, identify technical issues, protect against abuse, and improve the user experience.
3. How We Use Your Information
We may use collected information to:
Respond to inquiries and service requests.
Prepare project proposals and quotations.
Communicate about project requirements and progress.
Develop, test, deliver, and maintain websites and applications.
Provide technical support and troubleshooting.
Manage billing, invoices, and payment records.
Improve our services, workflows, and customer experience.
Maintain the security and reliability of our systems.
Prevent fraud, unauthorized access, and misuse.
Meet applicable legal and contractual obligations.
We aim to use personal information only for legitimate purposes related to our business operations and the services requested by our clients.
4. Website and Mobile App Development Projects
IT Manager may develop websites, mobile applications, e-commerce platforms, e-learning systems, subscription platforms, referral systems, and other customized digital solutions.
Information provided for a project may be processed to fulfill the agreed development requirements.
Clients are responsible for ensuring that they have the necessary rights, permissions, and lawful basis to provide personal information, images, documents, or other third-party materials for use in their projects.
Where we process personal information on behalf of a client, the client's instructions, applicable agreements, and relevant legal requirements may govern that processing.
Clients are also responsible for ensuring that their own published websites and applications have appropriate privacy notices, user disclosures, and data protection practices.
5. Client Data and Confidentiality
We understand that project files, business information, source code, credentials, and technical documentation may be confidential.
We take reasonable steps to restrict access to client information to authorized individuals who need it for project delivery, maintenance, or support.
Clients should avoid sending passwords, API secrets, private keys, or other sensitive credentials through insecure communication channels. Where credentials must be shared, appropriate secure methods should be used whenever possible.
We do not claim that all project information is encrypted, stored in a particular location, or protected by a specific security technology unless that measure is actually implemented.
6. Information Sharing and Disclosure
We do not sell personal information to third parties for their own marketing purposes.
We may share relevant information in the following circumstances:
Service providers: With hosting companies, cloud platforms, development tools, communication services, or other providers needed to deliver our services.
Project collaborators: With authorized team members or contractors who need information to complete an agreed project.
Client-directed sharing: When a client asks us to configure or integrate a third-party service.
Legal requirements: When disclosure is required by applicable law or a lawful request from an authorized authority.
Security and fraud prevention: When reasonably necessary to protect our systems, clients, or services.
Business transfers: In connection with a merger, acquisition, or transfer of business assets, subject to applicable legal requirements.
We aim to limit information sharing to what is reasonably necessary for the relevant purpose.
7. Third-Party Services
Our projects may use third-party services such as web hosting providers, domain registrars, cloud databases, payment gateways, analytics tools, email services, advertising platforms, and software development platforms.
The information processed by these services is subject to their respective privacy policies and terms.
IT Manager does not control the independent privacy practices of third-party providers. Clients should review the applicable terms and policies before selecting or integrating external services into their projects.
8. Data Storage, Security, and Retention
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
We retain information for as long as reasonably necessary to provide our services, maintain project records, provide ongoing support, resolve disputes, and meet applicable legal or contractual obligations.
Retention periods may vary according to the type of information, project requirements, service agreements, and legal obligations.
When information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable retention requirements.
No electronic storage or transmission method can be guaranteed to be completely secure.
9. Cookies and Website Analytics
Our website may use cookies or similar technologies if these features are implemented.
Such technologies may support essential website functionality, security, performance measurement, or analytics.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Where required by applicable law, we will provide appropriate disclosures or obtain consent for relevant technologies.
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of eligible personal information.
Ask questions about how your information is processed.
Withdraw consent where processing is based on consent and withdrawal is legally available.
To submit a privacy-related request, contact us using the details provided in this policy. We may need to verify your identity before processing certain requests.
Some information may need to be retained for legal, contractual, accounting, security, or dispute-resolution purposes.
11. Children's Privacy
Our services are primarily intended for businesses, organizations, and individuals who can lawfully engage our services.
We do not knowingly collect children's personal information in violation of applicable law. If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps to address the situation.
12. External Links
Our website or communications may contain links to third-party websites and services.
We are not responsible for the privacy policies, content, security, or practices of websites that we do not operate. We encourage users to review the privacy policies of external websites before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business operations, services, technologies, or applicable laws.
The latest version will be published on our official website. The “Last Updated” date will be revised when changes are made.
We encourage users to review this policy periodically.
14. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the details below.
Business Name: IT Manager
Location: Puthia, Rajshahi, Bangladesh
Email: [Insert your official business email address]
Website: [Insert your official website URL]
Phone: [Insert your official business contact number, if applicable]
IT Manager is committed to providing professional IT services while respecting privacy, protecting confidential project information, and handling personal data responsibly.
0 Comments