Privacy Policy — Digital Khata
Effective Date: October 28, 2026
Last Updated: October 28, 2026
1. Introduction
Digital Khata is a simple, fast, and convenient digital ledger management application designed to help shopkeepers manage customer credit records, outstanding balances, payment collections, and transaction histories in one place.
This Privacy Policy explains how Digital Khata (“we,” “our,” or “us”) may collect, use, store, and protect information when you use our application.
We respect your privacy and are committed to handling your information responsibly. By using Digital Khata, you acknowledge that you have read and understood this Privacy Policy.
2. Information We May Collect
Depending on the features available and how you use the app, we may collect the following types of information.
A. Account Information
Name or shop name.
Phone number or email address, if provided.
Account identifiers and authentication information.
Other profile details you choose to provide.
B. Customer and Ledger Information
To provide digital ledger management features, the app may process information that you enter about your customers and their transactions, including:
Customer names and contact details, if entered.
Outstanding balances and credit amounts.
New credit entries and payment records.
Transaction dates, descriptions, and amounts.
Payment collection records and updated balances.
Previous transactions and ledger history.
Users are responsible for ensuring that they have an appropriate reason and, where required, permission to enter another person's information into the app.
C. Technical Information
Depending on the app's implementation, technical information such as device type, operating system version, app version, diagnostic logs, and crash reports may be collected to maintain security, troubleshoot problems, and improve performance.
3. How We Use Your Information
We may use information to:
Create and manage user accounts.
Store and organize customer credit records.
Add new transactions and record payments.
Calculate and display outstanding balances.
Maintain transaction histories and account summaries.
Help users manage customer payment collections.
Provide customer support and resolve technical issues.
Improve app performance, usability, and reliability.
Protect the app against unauthorized access, fraud, and misuse.
Comply with applicable legal obligations.
We do not use information for purposes unrelated to operating and supporting the app unless permitted by law or otherwise disclosed to you.
4. Customer Information and Financial Records
Digital Khata helps shopkeepers maintain business ledger records. Information entered into the app may include customer names, contact details, credit balances, payment amounts, and transaction descriptions.
These records are intended to help users manage their business accounts. Digital Khata is a record-management tool and does not independently verify the accuracy of information entered by users.
Users should review their records regularly and ensure that customer information is accurate and handled responsibly.
Unless specifically stated otherwise, Digital Khata should not be considered a bank, lending institution, or payment-processing service merely because it provides ledger and payment-recording features.
5. Data Storage and Security
We take reasonable technical and organizational measures designed to protect information against unauthorized access, loss, alteration, disclosure, or misuse.
Depending on the app's implementation, information may be stored locally on your device or on secure servers operated by us or our service providers.
Although we work to protect your information, no electronic storage or transmission method can be guaranteed to be completely secure.
You should protect your device, keep your account credentials confidential, and avoid sharing access to your digital ledger with unauthorized persons.
6. Data Sharing and Disclosure
We do not sell your personal information or customer ledger records to third parties for their own marketing purposes.
Information may be disclosed in limited circumstances, including:
Service providers: To providers that support hosting, storage, maintenance, security, or app operations.
User-directed sharing: When you choose to export, share, or otherwise disclose ledger information using an available app feature.
Legal requirements: When disclosure is required by applicable law or a lawful request from an authorized authority.
Security and fraud prevention: When reasonably necessary to investigate misuse, protect users, or secure our services.
Business transfers: In connection with a merger, acquisition, or transfer of business assets, subject to applicable legal requirements.
We aim to limit disclosures to information reasonably necessary for the relevant purpose.
7. Third-Party Services
Digital Khata may use third-party services for authentication, data storage, analytics, crash reporting, or other app functionality, depending on the implemented features.
These providers may process relevant information to deliver their services. Their handling of information is governed by their applicable privacy policies and terms.
We encourage users to review the privacy policies of any third-party services that are integrated into the app.
8. Data Retention and Deletion
We retain information for as long as reasonably necessary to provide the app's functionality, maintain ledger histories, resolve disputes, protect security, and meet applicable legal obligations.
Where supported, users may be able to edit or delete individual customer records or transactions through the app.
Deleting the app from your device may not delete information stored on remote servers or in backups. If account deletion or server-side data deletion is supported, users can contact us through the support channel provided in the app to request assistance.
Certain records may need to be retained where required by applicable law.
9. Your Privacy Rights
Subject to applicable law and the app's capabilities, you may request to:
Access personal information associated with your account.
Correct inaccurate account information.
Request deletion of eligible personal information.
Ask questions about how information is collected and used.
Withdraw consent where processing is based on consent and withdrawal is permitted.
We may need to verify your identity before processing certain requests. Some information may be retained where legally required or necessary for legitimate security and recordkeeping purposes.
10. Children's Privacy
Digital Khata is intended for individuals who are legally permitted to use the service. It is not designed to knowingly collect personal information from children in violation of applicable law.
If we become aware that personal information has been collected from a child unlawfully, we will take appropriate steps to address the situation.
11. Offline Use and Backups
If Digital Khata supports offline access, certain records may remain stored locally on your device until they are synchronized or otherwise processed, depending on the app's functionality.
Users should maintain appropriate backups of important business records where backup functionality is available. We cannot guarantee the recovery of information lost because of device damage, accidental deletion, or other circumstances beyond our reasonable control.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in app functionality, data-handling practices, service providers, or applicable laws.
The updated policy will be published on our official website or made available through the app. The “Last Updated” date will be revised when changes are made.
We encourage users to review this policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us through the support channel provided in the app.
App Name: Digital Khata
Support Email: [Insert your official support email]
Website: [Insert your official website URL, if available]
Digital Khata aims to make everyday shop accounting simple and convenient while respecting user privacy and protecting business records.
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